One of a sign of a hierarchical community is the culture of faulting someone for the mistake of not knowing. The reason is that one had not try to find out.
However, the process of finding out goes in circle with the question itself. For instance, I was surprised by the existence of the Fly America Act today, meaning flights booked through any Federal funding has to use American airlines. This defies most assumptions practiced by most communities that professionalism chooses the cheapest flight. But how would you first ask that question if you do not know it exists?
If an organization allows the defendant to argue or circumvent the rule, it is a flat organization. If the organization fault the defendant for not finding out, it is a hierarchical organization. Faulting someone for not finding out something difficult to know in the first place creates a sense of privilege to the holders of traditions - particularly those who have been there for a long time.
Not to say who is at fault or not, just my thought about how power can be created through inter-personal micro-actions.
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