There are many 'Free Trials' today. Typically, they asked you to sign up for a 'free' service for two weeks to a month, asked you for your credit card number, which 'will not be charged.' But why would they want it if they are not using it?
Without knowing, you tried and dissatisfied, stopped using the service anymore. Time passes and you have forgotten about the application. Months later, a strange item appear in your credit card bill. You do not know what is it. Vendors sometimes have a different company names from their brand, and others use another vendor to handle internet payment. How would you know? You decided to pursue and make a search on the Internet, and there you go, found that 'free' service company charging you for something you do not want! Furthermore, they have everything on their website, except something on 'How to cancel.' No links, no number to call, no FAQ.
I just had this experience from Bluemountain.com. One month trial and a $10 bill. A while ago from Surveymonkey.com for a hefty $300 bill. Surveymonkey refunded my charges but I am not sure about Bluemountain. Not to mention my past experience with credit card companies, retail memberships, and online music and videos. My web host and virtual office always remind me before deduction, why can't others do the same?
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